Managed IT & Cybersecurity · Northern BC
Sienna Networks keeps the technology behind your business running, monitored around the clock, secured against modern threats, and backed by a real help desk right here in Terrace. Proactive by design, so most problems are solved before you ever notice them.
What we do
From the help desk to the firewall to the radio tower on a remote site, we manage it, monitor it, and stand behind it.
Round the clock monitoring with Datto RMM and a tiered service desk on Autotask PSA. Every alert is triaged and resolved on a clear escalation path.
Managed detection and response, endpoint protection, patching, MFA and least privilege access, layered security built for how threats actually work.
Firewalls, switching, Wi Fi, WAN bonding and site to site links designed, deployed and managed as one resilient system.
Right sized Microsoft 365, identity, email security and cloud backup, licensed correctly and managed so you only pay for what you use.
Verified backups and business continuity recovery so a failure, a ransomware hit or a flooded server room never becomes a lost business.
Digital trunked radio and site wide internet for mines and remote operations, connectivity that reaches every corner of the site.
"Sienna will know before the customer knows."
Proactive monitoring isn't a slogan for us, it's how the whole operation is wired. Severity filtered alerts become tickets automatically, self healing routines fix the routine, and a real person is watching the rest.
Why Sienna
You get the tooling and discipline of a modern managed services provider, delivered by a team that answers the phone and knows your site. No ticket black holes, no offshore runaround, just clear tiers, clear SLAs, and clear ownership.
Business hours: Monday to Friday 08:00 to 17:00 Pacific. Critical incidents escalate to senior engineering 24/7.
How it works
We map your environment, users and risks, a clear picture of what you have and where the exposure is, at no cost to start.
RMM monitoring, PSA service desk, MDR security and documentation are deployed on a phased plan with milestones and dates.
Patching, backups, identity and access are brought to the Sienna standard, and everything is documented in one place.
Proactive monitoring, a responsive help desk, monthly reporting and quarterly reviews keep it running, and improving.
Book a no obligation assessment. We'll review your environment, flag the risks, and show you exactly what proactive management would change.